Mailchimp partner agency for WooCommerce stores

We're a Mailchimp partner for WooCommerce retailers. We connect Mailchimp to your store, POS and CRM, so every email runs on real orders and loyalty sign-ups, from welcome offers to barcode loyalty cards.

Trusted by established Australian businesses including
JaggardsPanetta MercatoNarangba TimbersBoococks ButcheryTender Gourmet ButcheryDubbo Meat Centre1CoverDeli FrescoEnmore Box & Case FactoryTint HausPacific Equity PartnersXPELVolkswagenPacific CoatingsPerdays

Why email matters

Email is a channel you own.
It doesn’t depend on paid platforms, and it grows with your customer base.
Most stores only use a small part of what Mailchimp can do.

  • Basic lists and batch campaigns

    The same newsletter goes to everyone, whatever they bought or how long ago.

  • Little segmentation or automation

    Few segments and only a handful of automated emails, so repeat sales are left to chance.

  • Disconnected data

    Customer details sit in the store, the POS and the CRM, and lists are updated by hand.

How we extend Mailchimp

Mailchimp works best when it’s connected to the systems that run your business.
We work with WooCommerce setups where several platforms need to share customer data reliably.

Sample Mailchimp contact profile filled from WooCommerce, ATRIA POS and a CRM
Customer syncedWooCommerce to Mailchimp

Integrations and data sync

WooCommerce, POS, CRM and Mailchimp, connected

We connect the systems that hold your customer data, so Mailchimp always has accurate, up-to-date information.

Customer details stay consistent across your store, POS, CRM and Mailchimp.

No more exporting and importing lists, or fixing the mistakes that come with it.

When a standard integration doesn’t cover it, we build the connection through the Mailchimp API.

Sample Mailchimp segment built from WooCommerce orders and ATRIA POS loyalty data
Segment updatedFrom order history

Customer data and segmentation

Segments built from what customers do

With the right data in Mailchimp, you can talk to customers based on what they buy and how they behave.

Group customers by what they bought, how often and how recently.

Bring store, POS and CRM data together so every profile is complete.

Segments your team can use straight away when they plan a campaign.

Sample Mailchimp customer journey that starts when a first WooCommerce order is placed
Automation runningTriggered by a new order

Automation and workflows

Emails triggered by real events

We set up automation that runs on what actually happens in your business, not just a sign-up date.

Welcome, follow-up and win-back emails that respond to each customer’s activity.

Trigger emails from events in your store and other systems, like an order, a loyalty sign-up or a booking.

Flows that bring customers back for their next order.

Sample loyalty sign-up on a website, the barcode email on a phone and the card scanned in ATRIA POS
Loyalty barcode sentBy email

Loyalty, online and in store

Customers join loyalty online and use it in store

For an award-winning Australian butcher, online customers couldn’t join the in-store loyalty program. We connected WooCommerce, their Wedderburn ATRIA system and Mailchimp.

Customers sign up to the loyalty program on the website.

Each customer receives a unique barcode by email through Mandrill, Mailchimp’s transactional email, ready to scan in store.

Their contact details go to ATRIA, so they earn points at the counter.

Sample last-minute offer created in WooCommerce and the offer email on a phone
Offer sentTo the last-minute list

Offers from WooCommerce

Last-minute offers sent from the store

An established wellness spa group in Barcelona was losing revenue when appointments were cancelled at short notice.

We built a WooCommerce plugin so staff can create a last-minute offer from the store’s admin.

The offer goes out automatically through the Mailchimp API to the last-minute offers list.

Subscribers hear about the free appointment straight away.

Customer syncedWooCommerce to Mailchimp
Segment updatedFrom order history
Automation runningTriggered by a new order
Loyalty barcode sentBy email
Offer sentTo the last-minute list

Our process

How we work on your Mailchimp setup

From a first look at your setup to growing what Mailchimp does for you.

  1. 01
    Opportunity mapping

    We review your WooCommerce setup, Mailchimp account and connected systems to find gaps, data issues and opportunities.

  2. 02
    Architecture and planning

    We map how your systems should connect, how data flows and how automation should be structured.

  3. 03
    Build and integration

    We build the integrations, data sync and workflows across WooCommerce, Mailchimp and your other systems.

  4. 04
    Optimisation and scaling

    We improve segmentation, refine automation and expand what Mailchimp does for you over time.

Turn email into a stronger growth channel

Book a call with our team to review your current setup, find integration and data opportunities, and see where Mailchimp can do more for your store.

Talk to us about Mailchimp

Questions about Mailchimp

Yes. EUX is a Mailchimp partner and a WooCommerce Pro Partner, so we work on both the store and the email side.

Often, yes. We’ve connected WooCommerce, a Wedderburn ATRIA system and Mailchimp for a butcher’s loyalty program. Every system is different, so we start by looking at what yours can share.

Most of our Mailchimp work is for WooCommerce stores, because that’s where we can connect the most data. If you’re on another platform, talk to us and we’ll tell you what’s possible.

Yes, we’re a Klaviyo partner too. If you’re not sure which one suits your store, we can talk it through.

Talk to us about Mailchimp

Tell us how you use Mailchimp today and what you’d like it to do. A real person from our Sydney team will get back to you to talk it through.

Rather talk now? Call us(02) 9121 6234

1/299 Elizabeth St, Sydney NSW 2000

We'll only use your details to reply to you.

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